Microsoft Apologizes: Full Recovery Not Achieved Even After 30 Hours; Losses Reach Millions

New Delhi: A sudden outage of Microsoft services has caused significant disruption for users worldwide, including in India and the United States. While services have been restored in some countries, others are still experiencing partial or complete outages. Microsoft has issued an apology for the disruption. The outage affected services such as Outlook and Teams. According to Indian Standard Time, the disruption began at 12:38 AM on Thursday.

Companies and governments across the globe rely on Microsoft services for communication—using Outlook for email and Teams for virtual meetings. The failure of these platforms brought operations to a standstill for many businesses and government offices.

A BBC report notes that services began to recover in several countries within 24 hours—a faster turnaround than initially expected. However, there is no clear timeline for a full recovery of the servers.

Services Affected in Nearly 70 Countries
According to reports, the Microsoft outage impacted services in approximately 70 countries, disrupting business operations, government services, and personal email access. Globally, around 430 million people use the affected Microsoft products.

Microsoft Explains the Issue
Microsoft stated that the outage was caused by a technical issue encountered during a network capacity upgrade. The company clarified that the incident is unrelated to any cyberattack or artificial intelligence agents. Experts point out that this outage highlights our profound dependence on technology; a failure in the servers of a single company can disrupt operations worldwide.